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October 2013


The Difference Between CRM and ERP

CRM and ERP are two important technology acronyms that businesses need to know about. Both are valuable business software solutions but they are used to manage and achieve very different business goals. What Exactly is CRM? CRM is an abbreviation for customer relationship management and is a phrase used to …


What’s a business case?

A business case captures the reasoning for initiating a project or task. It is often presented in a well-structured written document, but may also sometimes come in the form of a short verbal argument or presentation. The logic of the business case is that, whenever resources such as money or …